Status Module Manual

Overview

The Status Module is one of the most critical management tools in the LOL Online Learning Platform. It provides administrators with comprehensive system monitoring capabilities. With this module, administrators can monitor the real-time operational status of the entire platform and its resource usage, including video storage capacity, video transcoding progress, user connection status, live course attendance, and real-time FTP upload activities. This greatly aids in preventing potential issues and enhances overall system performance and user experience.

When the platform experiences traffic surges or abnormal usage behavior, the status module serves as an early warning and response mechanism, allowing timely intervention and resource adjustment. This feature is especially suited for high-usage institutions, cloud-based learning environments, corporate training platforms, and education providers who prioritize data security and operational transparency.

Step-by-Step Operation Guide

1. Accessing the Status Module

1. Log in to the LOL platform using an administrator account.
2. From the left menu, navigate to Admin Panel > Status.

2. Managing Video Storage Capacity

• Select the Video Storage Capacity tab.
• View total capacity, used capacity, and remaining space.
• If space is insufficient, administrators can either use Online Top-up to expand storage or manually delete unused videos to free up space.

3. Monitoring Transcoding Progress

• Click the Transcoding Progress tab.
• The system displays detailed info on all ongoing video transcodes, including file path, file name, resolution, duration, FPS, file type, progress percentage, and elapsed time.
• Administrators can cancel a specific transcoding task if needed.

4. Viewing User Connection Status

• Go to the User Connection Status tab.
• Lists all active user sessions, including IP address, username, name, login time, browser, OS, and current video playback.
• Administrators can Force Logout users if abnormal usage is detected (e.g., account sharing or prolonged idle sessions).

5. Tracking Live Usage

• Open the Live Usage tab.
• Displays which users have entered the live classroom, their check-in status, join time, and total watch duration.
• Supports instructors in conducting attendance and interaction statistics during live classes.

6. FTP Upload Monitoring

• Go to the FTP Upload tab.
• Shows the list of files currently being uploaded.
• If an upload fails or is interrupted, administrators can stop the upload and remove the file before retrying.

7. Seat Package Status

• Click the Seat Package tab.
• View daily used seats and remaining seat credits.
• If the number of concurrent viewers exceeds the subscription limit, the system will automatically deduct from the seat package.

Usage Scenarios

Common Operational Scenarios

1. Daily Health Check: Each morning, the admin checks system storage and usage metrics via the Status module to ensure platform stability.
2. Video Upload Failures: If users report issues uploading videos, check the video storage tab for remaining space.
3. Transcoding Incomplete: If a video cannot be played, go to Transcoding Progress to ensure the process has completed successfully.
4. Suspicious Behavior Monitoring: Use User Connection Status to detect abnormal extended viewing sessions or account sharing. Force logout if necessary.
5. Live Attendance Tracking: Instructors and assistants use Live Usage to track entry times and interactions during live classes.
6. FTP Upload Errors: If uploads fail, go to FTP Upload, delete any incomplete files, and re-upload with a stable connection.
7. Flexible Expansion During Peak Periods: During high-demand seasons, if viewer numbers exceed the plan limit, purchase extra seat credits via the Seat Package.

Frequently Asked Questions

Q1: Why can’t I upload videos?

A: Check the Video Storage Capacity tab. If storage is full, top up your plan or remove unused content.

Q2: Why is transcoding so slow?

A: Consider upgrading to the VIP Diamond or Platinum plan to access more transcoding resources and priority processing.

Q3: A student logged in but can’t watch videos?

A: You may have reached the seat limit. Go to User Connection Status to confirm the number of concurrent users. Purchase additional seats if necessary.

Q4: FTP upload failed or was interrupted?

A: Go to FTP Upload, delete the problematic file, and re-upload after confirming network stability.

Q5: How do I check attendance for live classes?

A: Use the Live Usage tab to review student entry time, check-in status, and watch duration.

Q6: What to do when seats are insufficient?

A: Go to the Seat Package tab and check your remaining credits. If low, purchase additional seats. The system will automatically deduct as needed.

Recommendations

The Status Module is the first line of defense for platform maintenance and quality assurance. It is highly recommended that administrators perform daily checks and become familiar with each monitoring tab. Proactive monitoring enables timely resolution of issues, uninterrupted learning, smooth video playback, and a secure system environment.