System Management User Guide

What is the System Management Module?

The System Management module is the core backend feature of the LOL Online Learning Platform. It allows administrators to configure and manage how the platform operates. Whether it’s setting up homepage sliders, managing student registration methods, sending notifications, uploading and transcoding videos, or managing points and payment settings—everything is done here.

Feature Overview

Homepage Slider Management

• Navigation: Admin Panel > System Management > Homepage Slider
• Configure homepage promotional images and links to increase student engagement
• Supports various styles such as animation and video backgrounds
• Use Cases: Promoting new courses, event announcements, or important notices

System Settings (Most Frequently Used Section)

• Navigation: Admin Panel > System Management > Settings

Basic Settings

• Configure admin account, default language, and homepage layout
• Edit platform title, contact info, and homepage design
• Integrate with online customer service widgets (e.g., live chat)

Student Registration Settings

• Supports quick registration via Facebook, Google, and LINE
• Choose whether to allow public registration or restrict access

Google Analytics Integration

• Paste GA tracking code to monitor platform usage and user behavior
• Helps improve UI/UX and optimize marketing strategies

Notification Settings

• Automatically notify administrators when students register, inquire, or make payments
• Supports Email and LINE Notify integrations

FTP Video Upload

• Create dedicated upload accounts for different staff or departments
• Set passwords and upload directory permissions for security

Online Payment Integration

• Integrate with payment providers like NewebPay and GreenWorld
• Set top-up rules and post-payment notification preferences

SMS Module Configuration

• Configure SMS account, message templates, and sending limits
• Useful for urgent notifications and registration confirmations

Video Compression & Transcoding Settings

• Define output quality, watermark settings, compression parameters
• Configure formats compatible with both desktop and mobile devices

Point System Management

• Set the number of points required to watch each video
• Enable/disable the 24-hour no-repeat deduction rule
• Support assigning different point values by video or class

System Logs

• Navigation: Admin Panel > System Management > Logs
• Records all system activities like failed logins or video conversion errors
• Useful for troubleshooting and system monitoring

Online Renewals & Purchases History

• Navigation: Admin Panel > System Management > Renewals & Add-ons
• View history of payments, renewals, and upgrades
• Exportable to Excel for accounting and internal reports

About the Platform Provider

• Navigation: Admin Panel > System Management > About
• Lists BlueEyes Technology’s contact info (Email, phone, LINE ID)
• Includes customer service hours and support details

Basic Operation Steps

1. Log in to the LOL platform backend as an administrator
2. Click “System Management” from the left menu
3. Select the item to configure (e.g., Homepage Slider, FTP Upload)
4. Fill in the fields and save to apply your settings

Practical Use Case Examples

• Automatically notify teacher via LINE when a student registers: Notification Settings → Enter LINE Notify Token → Enable “Registration Event”

• Add a course promotion image to the homepage: Homepage Slider → Upload image → Set link and display period

• Enable LINE registration login: Student Registration Settings → Enable LINE → Paste developer credentials

• Create a dedicated video upload account: FTP Video Upload → Create new account and directory → Assign to staff

• Set default video point cost to 3 and prevent double deduction within 24 hours: Points Settings → Set default to 3 → Enable no-repeat deduction rule

Frequently Asked Questions (FAQ)

Q1: Upload failed—what should I do?

A: Check if the FTP username and password are correct, ensure the video format is supported (MP4 recommended), and verify your internet connection. Using FileZilla may improve success rate.

Q2: Why isn’t the homepage slider showing up?

A: Make sure the image is enabled, in JPG/PNG format, and linked properly.

Q3: LINE registration isn’t working?

A: Double-check the LINE developer settings and confirm the backend has the feature enabled.

Q4: Can different classes have different video point values?

A: Yes. Use the video "clone" or "linked copy" feature to assign point values per class.

Q5: How do I know if a video was uploaded successfully?

A: Go to “Status > FTP Uploading” to view progress. If upload failed, delete and try again.

This manual summarizes all settings and operations in the LOL platform’s system management module. It’s suitable for new administrators and operations staff. Always verify changes on the frontend after saving to ensure everything works as intended for users.